Preview
A payment fails
Billing, Support and CRM run on sample data; wiring to your own Lago and helpdesk is done per install.
- Billing. A failed payment is detected.receipt: the billing system's own record
- Support. A customer message is drafted.receipt: draft with the invoice context
- Billing. A payment retry is proposed.receipt: preview of exactly what will be requested
- CRM. You approve; the retry is requested and the CRM notes it.receipt: what the billing system answered
What we will measure in a pilot. Recovered revenue per month and time to first customer contact. Until we have measured it with a stated sample and method, we publish no result for this workflow.